Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China. .
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide on all items.
Q. Where is your company located?
A. We have two main branches located in Sweden, France and United States to offer faster shipping to our customers.
Q. Which currency will I be charged in?
A. We processes all orders in various currencies. Upon checkout, the currencies customize to the country of your residence. While the content of the cart is displayed in several currencies, it will complete and be accepted on our end as USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don’t receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email which we respond to within 2 hours at most.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. We use encrypted SSL security to ensure that your credit card information is 100% protected. We have earned the trust of thousands of our customers due to our services over the past 4 years of our store being opened.
Q. How long will it take for my items to arrive?
A. It will usually take 4-12 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-3 business days. However; since majority of our products are being shipped the very same day, we have been providing tracking number to our customers as soon as 4 hours of purchasing our products.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
FAST AND FREE SHIPPING WORLDWIDE!
We are proud to offer our valued customers a complete refund or exchange for any product that may not meet their expectations with our 30-Day Money Back Guarantee- No Questions Asked Policy for any products purchased! This policy also covers our customers from the additional costs of returns, exchanges, and refunds, including shipping costs, time restrictions, and more. We thrive to offer the highest level of service to our customers who we value a lot.